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Below
is a complete list of the courses we offer, as well as
information on courses our
associates offer. You can click on the title of each course to go
to a details page with more detailed information.
 THE
IMMUTABLE LAWS OF LEADERSHIP (Principles
of Effective Management and Leadership)
This program is designed to help you become a true leader. As
a leader, you not only have to understand the principles of effective
leadership, you also have to be able to apply them in the real world.
This program helps you do both. It gives you the theoretical knowledge
you need to understand each principle and why it is important to your
success as a leader, and it gives you the practical knowledge and the
tools you need to apply the principles immediately in your own
organization.
The Immutable Laws of Leadership is based on the best practices of the
most successful companies and business leaders in the world, and
everything it teaches you has been proven successful.
PROJECTS PLUS (Fundamentals
of Project Management)
As the way we work changes, we
are spending less and less of our time doing traditional jobs, and more
of our time working on projects. For many of us this can be a big
challenge for two reasons: first, we don't have a good process for
managing a project from start to finish, and second, because we don't
know how to enlist the help and support of other people who are critical
to the project's success.
This two-day workshop addresses both of these issues. It takes you
step-by-step through the process of developing a project plan, and it
teaches you the soft skills you need to work with other people and
achieve your project's objectives.
When you leave this workshop you'll take with you a detailed project
plan for one of your real world projects and the skills and confidence
you need to successfully implement it.
LEADERSHIP
IN CHANGING TIMES (Change
Management for Leaders)
Let's
face it - most of us aren't very comfortable with continuous, dramatic
change and we have more than a little difficulty dealing with it. Add to
that the weight of leading others through changing times, and the
responsibility can become overwhelming.
This one-day workshop can make a world of difference, not only in how
well you deal with change, but in how those you lead deal with it as
well.
Conflict Resolution (Turning Conflict Into
Collaboration)
Conflict is a fact of life for all of us, but unfortunately most of us
don't handle it very well. All too often it results in hurt feelings,
animosity, and grudges.
It doesn't have to be that way though. Most conflict can be handled in
ways that result in a solution that everybody is happy with.
In this one-day workshop you'll learn valuable lessons about handling
conflict that will last you a lifetime.
The Art & Science of Business Presentations
(Developing and Delivering Effective Presentations)
Sooner or later many of us are faced with standing in front of a group
of people and delivering a presentation. How well we do directly affects
how people receive what we have to say, and what they think of us, both
personally and professionally.
This two-day workshop is designed to give you the skills and confidence
you need to develop a high impact presentation that says what you have
to say clearly and concisely, and to deliver it like a pro.
Thriving On Change (Change Management for Working People)
Change can be difficult for many of us, particularly when it is as rapid
and dramatic as it is in today’s world.
It can be very stressful, and it can make it difficult for us to
function normally, both at home and at work.
That’s the bad news.
The
good news is that it doesn’t have to be that way.
Changing times can also be times of great opportunity, and
personal and professional growth if we know how to handle them.
This
one-day workshop was designed to help you understand change and deal
with it constructively.
You’ll
learn that you have a choice in how change affects you, and you’ll
learn how to take advantage of all the change in your life and make it
work for you.
Creating Customer Loyalty
(Winning Customers and Keeping Them for Life)
Until recently, winning and keeping customers was fairly straightforward
- we did a good job of meeting their needs at a price they thought was
fair, and they stayed with us.
In today's marketplace however, it's not that simple. Simply meeting
customers' needs is no longer an accurate predictor of customer loyalty.
How do we account for this change? And more importantly, what do we do
about it?
This highly interactive and thought provoking one-day workshop answers
both questions. You'll learn why these changes are occurring, and you'll
learn exactly what it takes for you, regardless of your position or job
function, to make an immediate impact on your customers' loyalty.
TECHNIQUES FOR
PROBLEM SOLVING (Analytical
Problem Solving & Decision Making)
We have the most powerful computer in the world right between our ears.
Why then do we sometimes find it so difficult to make even simple
decisions that we're confident of? And why when we attempt to solve a
problem is the result often disappointing?
The answer is that these powerful brains of ours, because they are so
powerful, often lead us astray in the problem solving and decision
making process.
This one-day workshop teaches you why the way we think often makes it
difficult for us to arrive at the best conclusion, and it teaches you
techniques that will dramatically improve your decision making and
problem solving skills.
It’s
Not Just What You Say
(Effective
Interpersonal Communication)
Our ability to
communicate with other people is arguably our most important asset, both
personally and at work. It directly affects our relationships, our self-esteem, and
our careers.
The bad news is
that effective communication skills aren’t something we’re born with
– they have to be learned. The good news is that this workshop will teach you more in
two days about communicating effectively with other people than you ever
imagined possible.
In
fact, when you finish this two-day workshop we guarantee that you will
be able to communicate more effectively with virtually anyone in any
situation.
SELLING
YOUR IDEAS ON PAPER (Persuasive
Business Writing)
Your ability to express yourself on paper can be a powerful asset. A
well written document, whether it be a proposal, letter, memo, or e-mail
can be very persuasive.
When you finish this one-day workshop you'll understand the principles
of persuasive business writing, and you'll be able to write more
concisely, professionally, and persuasively.
THE
ART AND SCIENCE OF TEACHING ADULTS
(Fundamentals of Training Design and Delivery)
This three-part workshop gives trainers the knowledge and skills
they need to prepare and deliver adult training that gets results. The
program is highly interactive and takes a practical, hands-on approach
that participants find exceptionally effective.
Managing
In Two Cultures
The terms Hispanic and Latino refer
to people who were born in the Spanish-speaking countries of the world.
Like any other population, they share many common characteristics,
values, traditions, and customs that make them unique as a group.
Many of the things that make Hispanics unique as a group are the very
things that create the differences between us that we, and they,
struggle to cope with in the workplace every day.
As employers and supervisors, it is important for us to understand and
appreciate these differences. Only then can we bridge the gap between
our two cultures and work together more productively.
These differences, and how to deal with them, are the subjects of our
program.
Our partner Berkana, a nationally recognized leader in translation
and interpretation training, has a wide range of courses to offer.
Please click the graphic below to visit their website for current course
information.
Click here to visit Berkana.
You can also contact Berkana directly by calling them at 919-
557-1298.
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