|
Metivier
& Associates has been a leader in providing professional training
& development services to major corporations. Based on our experience both in business and in education,
our tailor made programs can dramatically improve the performance of
your organization. Below
is a listing of our current Professional
Development course offerings. Click on the course
titles to go to its details page. There you will find course
dates, requirements, comprehensive course overviews and ordering information. If you have any
questions please email
us and we'll be happy to help you out.
 Conflict Resolution (Turning Conflict Into
Collaboration)
Conflict is a fact of life for all of us, but unfortunately most of us
don't handle it very well. All too often it results in hurt feelings,
animosity, and grudges.
It doesn't have to be that way though. Most conflict can be handled in
ways that result in a solution that everybody is happy with.
In this one-day workshop you'll learn valuable lessons about handling
conflict that will last you a lifetime.
The Art & Science of Business Presentations
(Developing and Delivering Effective Presentations)
Sooner or later many of us are faced with standing in front of a group
of people and delivering a presentation. How well we do directly affects
how people receive what we have to say, and what they think of us, both
personally and professionally.
This two-day workshop is designed to give you the skills and confidence
you need to develop a high impact presentation that says what you have
to say clearly and concisely, and to deliver it like a pro.
Thriving
On Change (Change Management for Working People)
Change can be difficult for many of us, particularly when it is as rapid
and dramatic as it is in today’s world.
It can be very stressful, and it can make it difficult for us to
function normally, both at home and at work.
That’s the bad news.
The
good news is that it doesn’t have to be that way.
Changing times can also be times of great opportunity, and
personal and professional growth if we know how to handle them.
This
one-day workshop was designed to help you understand change and deal
with it constructively.
You’ll
learn that you have a choice in how change affects you, and you’ll
learn how to take advantage of all the change in your life and make it
work for you.
Creating Customer Loyalty
(Winning Customers and Keeping Them for Life)
Until recently, winning and keeping customers was fairly straightforward
- we did a good job of meeting their needs at a price they thought was
fair, and they stayed with us.
In today's marketplace however, it's not that simple. Simply meeting
customers' needs is no longer an accurate predictor of customer loyalty.
How do we account for this change? And more importantly, what do we do
about it?
This highly interactive and thought provoking one-day workshop answers
both questions. You'll learn why these changes are occurring, and you'll
learn exactly what it takes for you, regardless of your position or job
function, to make an immediate impact on your customers' loyalty.
TECHNIQUES FOR
PROBLEM SOLVING (Analytical
Problem Solving & Decision Making)
We have the most powerful computer in the world right between our ears.
Why then do we sometimes find it so difficult to make even simple
decisions that we're confident of? And why when we attempt to solve a
problem is the result often disappointing?
The answer is that these powerful brains of ours, because they are so
powerful, often lead us astray in the problem solving and decision
making process.
This one-day workshop teaches you why the way we think often makes it
difficult for us to arrive at the best conclusion, and it teaches you
techniques that will dramatically improve your decision making and
problem solving skills.
It’s
Not Just What You Say
(Effective
Interpersonal Communication)
Our ability to
communicate with other people is arguably our most important asset, both
personally and at work. It directly affects our relationships, our self-esteem, and
our careers.
The bad news is
that effective communication skills aren’t something we’re born with
– they have to be learned. The good news is that this workshop will teach you more in
two days about communicating effectively with other people than you ever
imagined possible.
In
fact, when you finish this two-day workshop we guarantee that you will
be able to communicate more effectively with virtually anyone in any
situation.
SELLING
YOUR IDEAS ON PAPER (Persuasive
Business Writing)
Your ability to express yourself on paper can be a powerful asset. A
well written document, whether it be a proposal, letter, memo, or e-mail
can be very persuasive.
When you finish this one-day workshop you'll understand the principles
of persuasive business writing, and you'll be able to write more
concisely, professionally, and persuasively.
|
